Two different credentials
An app password normally locks local access; the wallet recovery phrase restores control of the wallet.
✓ Treat both as sensitive.
📘 Passwords & Access
Know the difference between access and recovery
Distinguish an app unlock password from wallet recovery credentials and learn what to verify before resetting an app or removing it from a device.
✧Before you begin
Use a trusted environment. Never share private keys or recovery phrases.
PRACTICAL GUIDANCE
Three checks to work through
Check before resetting
If you do not have a valid recovery record, wiping app data or removing it could prevent access to assets.
✓ Verify your backup before changing devices.
Avoid recovery scams
An unknown helper requesting a phrase or remote access is a red flag, not a legitimate reset process.
✓ Restore locally in trusted software.
REVIEW CHECKLIST
Before taking action
Use these checks as a minimum before sensitive actions. Do not rely on a single warning message in place of your own review.
- ✓ Treat both as sensitive.
- ✓ Verify your backup before changing devices.
- ✓ Restore locally in trusted software.
- ✓ Pause whenever a request is unclear
Start with the fundamentals
Ready to take the next step?
Verify the source, prepare a backup and review the installation guidance before you begin.
⬇ Download NowKeep recovery credentials private. No one should request them.